Privacy Policy

1. Information We Collect

We may collect information you provide directly, such as your name, email address, and any details submitted through contact forms or onboarding processes. For features that require it, we or our service providers may collect identity-verification (KYC) information and related documentation.

We also collect technical information automatically, including IP address, browser type, device information, pages visited, and interaction data, as well as public blockchain data such as wallet addresses and on-chain transactions you choose to associate with the Site.

2. How We Use Information

We use the information we collect to operate, maintain, and improve the Site; to respond to inquiries; to provide and secure access to features such as minting and redemption; to comply with legal, regulatory, AML, and Travel Rule obligations; and to detect and prevent fraud or abuse.

We may use aggregated or de-identified data for analytics and product research in a manner that does not identify you personally.

3. Cookies and Analytics

The Site uses cookies and similar technologies to remember preferences, maintain sessions, and understand how the Site is used. We may use analytics providers, such as product-analytics tools, that process usage data on our behalf.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features.

4. How We Share Information

We do not sell your personal information. We may share information with service providers who perform functions on our behalf (such as hosting, analytics, and identity verification), with regulators or law-enforcement authorities where required by law, and in connection with a corporate transaction such as a merger or acquisition.

Any sharing is conducted under appropriate confidentiality and data-protection commitments.

5. Blockchain Transparency

Transactions recorded on public blockchains are inherently transparent and permanent. Information such as wallet addresses and transaction amounts may be publicly visible and is outside our control. Please consider this before transacting.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including to comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

7. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to object to certain uses. To exercise these rights, please contact us using the details below.

9. International Transfers

Your information may be processed and stored in countries other than your own, including Thailand, where data-protection laws may differ. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

The Site is not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the most recent revision. Material changes will be communicated through the Site where appropriate.

12. Contact

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@krwq.cash.